Managing the Software Process ↑
11.50.1.2 Hard to be Objective about Auditors
It is hard for anyone to be objective about auditors. We generally do our own jobs pretty carefully and resent any contrary implication. The need for “outside” review, however, is a matter of perspective. Suppose you had just packed a parachute and were about to take a jump. The odds are you would be happy to have a qualified inspector monitor your every step to make sure you did it just right. When quality is vital, some independent checks are necessary, not because people are untrustworthy but because they are human. The issues with software are not whether checks are needed, but who does them and how.